Darbo skelbimas

Client Service Delivery Specialist (Italian language)
Pozicija
Specialist
Vieta
Vilnius
Galioja iki
2019-10-31
Išsaugoti Išsaugota
Reikalingos kalbos
EN
IT
Darbuotojų LT
350
Darbo skelbimai
16
Įkurta Lietuvoje
2014

Nasdaq is now looking for an Italian speaking Client Service Delivery Specialist to join our Corporate Solution Team at the Vilnius office. As a team member of Vilnius Center of Excellence, you will be responsible for services that span through different products in our global Corporate Solutions client base, especially focusing on our Directors Desk product. With your local colleagues as well as stakeholders within NASDAQ around the globe you will handle diverse and time-sensitive client-related projects and requests both in client-facing and back-office activities.

In this position you will use different internal applications, as well as phone and e-mail to interact with colleagues and clients. We expect you to make use of your strong communication and problem-solving skills and become an expert in handling a set of different innovative tools.

Job responsibilities: 

  • Provide support for different platforms and products via e-mail and telephone
  • Develop and maintain positive customer relationships by consistently delivering value and anticipating needs
  • Provide user training and respond to queries in a timely manner
  • Assist with identification of business – and system requirements
  • Assist with the production of operational and user documentation
  • Communicate client requirements to the business
  • Promote company’s capabilities to clients
  • Assist with designing solutions for clients

Job requirements: 

  • Excellent written and spoken English and Italian language skills
  • Strong affinity towards working with software applications
  • Previous experience in a client-facing position as well as experience in supporting complex products
  • Ability to work flexible hours and in shifts 
  • Excellent teamwork skills and positive and performance-driven attitude
  • Extremely reliable, decisive, stress-resistant and resilient personality
  • Self-sufficiency and independence in task handling
  • Ability to multitask in an effective manner and eager to learn beyond the immediate remit

Company offers: 

  • Opportunity to join a leading international company
  • Growth environment, ability to learn from great leaders
  • Additional benefits such as private medical insurance and sports club membership
  • Comfortable and modern working environment

This is a full time permanent position located in Vilnius. As the selection and interview process is ongoing, please submit your application in English as soon as possible.

Monthly salary (Gross): 2000 – 2400 Eur, other bonuses apply.

A valid working permit for the EU is mandatory.

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

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