Darbo skelbimas

Customer Service Specialist in Swedish Language
Pozicija
Specialist
Vieta
Vilnius
Galioja iki
2019-09-31
Atlyginimas
1180
Išsaugoti Išsaugota
Reikalingos kalbos
EN
SE
Darbuotojų LT
103
Darbo skelbimai
2
Įkurta Lietuvoje
2015

Teleperformance is the worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We are looking for motivated and friendly individuals who are always ready to deliver high quality customer service to our clients around the world and be a part of our international team.

JOB DESCRIPTION

  • Advising customers on working with the application via e-mail and online chat;
  • Advising clients on various issues related to the operation of the application;
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
  • Solving complex issues, claims, helping the client in solving a critical situation;
  • Correct entry of information received from the client into the database.

REQUIREMENTS

  • Competent oral and written speech in Swedish language (B2-C1);
  • Knowledge of English language B2-C1;
  • To be both a sociable and friendly team member as well as independent task performer;
  • To be fast and able to work in dynamic work environment. 

WE OFFER

Successful candidates will be working at a modern work environment, following a paid 2 week training at our premises in Vilnius.

  • Great working conditions;
  • Corporate training;
  • Health insurance;
  • Active and fun corporate life throughout the year;
  • Relocation package;
  • Work schedule: 8:00 to 17:00/11:00 to 20:00.

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