Darbo skelbimas

Customer Service Specialist (with Dutch language skills)
Pozicija
Junior specialist
Vieta
Vilnius
Galioja iki
2019-04-30
Išsaugoti Išsaugota
Reikalingos kalbos
EN
NL
Darbuotojų LT
91
Darbo skelbimai
7
Įkurta Lietuvoje
2018

Manpower client Yara the world’s leading mineral fertilizer company and a key provider of environmental solutions, is establishing a European Business Center in Vilnius. Yara is part of a global network, collaborating to profitably and responsibly solve some of the world’s key challenges – resource scarcity, food insecurity and environmental change. The vision for this new center as an integral part of Yara’s supply chain operations in Europe, is to be a valued operational business partner covering end-to-end logistics activities from operational planning, sales order processing, and customer service through to transport activities. This center will also work closely with Yara’s business units, plants and global planning & optimization, and interact directly with customers, suppliers and other business partners. 

You will be responsible for:

  • Communicating with Clients, answering their queries via phone or e-mail
  • Delivering all orders to Transport Management, issue billing documents, manage return handling and diversion handling
  • Communicating solutions to customers and diligently follow up on complaints
  • Other work with systems, administrative tasks may occur

To be the best match you will need:

  • Ability to establish trust and build strong relationships with internal and external customers
  • Excellent communication skills and a true team player
  • Fluent/native Dutch, good English language skills
  • Some travelling for some of the roles may occur

The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks.

If this is you, Yara offers a dynamic job where you play an important role for developing your work environment, while having international and business exposure, exciting opportunities and great colleagues. Yara’s business requires cultural awareness and a global mindset. If you would like to work in a professional and international business environment we look forward to receiving your application.

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