Darbo skelbimas

Data Processing & Support Specialist
Pozicija
Specialist
Vieta
Kaunas
Galioja iki
2018-12-13
Darbuotojų LT
20
Darbo skelbimai
4
Įkurta Lietuvoje
2018

Data Processing & Support Specialist

PURPOSE

 

To ensure schedules databases are maintained to the highest standards in order to provide accurate and timely processing.

Monitoring and administration of Dynamic Schedules product

 

RESPONSIBILITIES

 

Operations

  • Process incoming data received in multiple formats in accordance with industry standards and/or agreed departmental policies, procedures within deadlines and quality standards
  • Monitor inbound and outbound Dynamic Schedules output, respond to processing failures, reporting and resolving operational and customer issues
  • Ensure data accuracy and quality for inbound and outbound operations
  • Communicate effectively with data suppliers and customers to understand and convey data content/issues

 

Process Improvement

  • Help improve the effectiveness and efficiency of data and technical processes
  • Identify and log errors reported by data suppliers and customers, or detected through quality control checks and work with developers to resolve the issues

 

Support

  • Provide support to data suppliers and Dynamic Schedules customers by responding to their queries with successful end resolution
  • Conduct customer on-boarding processes for Dynamic Schedules
  • Provide adhoc support with User Acceptance Testing, as required
  • Participate in the On Call rota to support out of hours customer/system issues
  • Support Team Lead in all aspects of department activity

 

Analysis

  • Analyse, convert and test incoming data submissions in multiple formats to enable automation of updates
  • Identify data format and content issues and promptly resolve
  • Record stats on data processes and system issues to support business needs
  • Provide analysis and support for developing data governance in terms of availability, usability, integrity and security of all aspects of schedules data

Essential Qualifications:

  • Fluency in English
  • Sound analytical skills
  • Technical savvy
  • Willingness to learn and a demonstrable enthusiasm for what we do
  • Excellent organization and communication skills

Preferred Qualifications:

  • Previous experience with SQL (Foundation level) would be huge benefit

Company offers:

  • The opportunity to work with people who are also passionate about technology and business domain
  • A brand new office in Kaunas, with the opportunity to travel to our other offices globally
  • An opportunity to join an industry leading international company positioned at the heart of the global and rapidly evolving air travel industry
  • An attractive compensation and benefits package including private health insurance
  • Great growth and development opportunities

 

 

 

 

 

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