Darbo skelbimas

Debt Collections Associate
Pozicija
Junior specialist
Vieta
Vilnius
Galioja iki
2019-06-06
Išsaugoti Išsaugota
Reikalingos kalbos
EN
Darbuotojų LT
350
Darbo skelbimai
9
Įkurta Lietuvoje
2014

Nasdaq brings together ingenuity, integrity and insights to the global market place and is committed to creating an engaging work environment that empowers creativity and innovation, develops personal and professional growth, and fully utilizes the abilities of our employees.

We are looking for a Debt Collector to join our Accounts Receivable Team in Vilnius Accounting Operations Department. The team is responsible for handling billing, cash application, intercompany invoicing and accounting for most of Non US Nasdaq Legal Entities. To join our team you need to be energetic and passionate financial professional who is eager to enhance processes and deliver excellent service to our internal customers.

Responsibilities:

  • Initiate the collection process of overdue accounts by contacting customers via email and phone to collect payments on a timely basis
  • Follow up on outstanding issues, update system notes with the status of all collection activities
  • Engage with customers on complex payment challenges to understand their processes to ensure resolution
  • Research customer deductions and coordinate resolution
  • Respond to customers’ requests for documentation
  • Maintain customer collection files to ensure information is complete, accurate and compliant with standard operating procedures
  • Follow general operating procedures to recommend amounts for write-off to the Collections
  • Reconcile customer accounts and prepare adjustments following standard operating procedures
  • Communicate on an ongoing basis with billing staff and sales account managers to resolve accounts receivable issues
  • Review requests for refunds to ensure appropriate document exists to enable processing or transfers to other accounts
  • Review and resolve any inconsistent or deposit data as necessary
  • Periodically prepare reports on the status of collection activities

Requirements:

  • University or higher education qualification, preferably in Finance, Business or a final year student
  • Collections experience within a financial/corporate environment is preferred
  • Fluent English language skills are essential
  • Excellent written and verbal communication skills with strong customer focus
  • Advanced skills of Microsoft Office programs
  • Ability to work under pressure with high attention to detail
  • Highly organized and efficient

This is a permanent full time position located in Vilnius. Desired start date is as soon as possible. As the selection and interview process is ongoing, please submit your application in English as soon as possible.

A valid working permit for the EU is mandatory.

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

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