Darbo skelbimas

IT services and support technician
Pozicija
Specialist
Vieta
Kaunas
Galioja iki
2019-08-31
Išsaugoti Išsaugota
Reikalingos kalbos
EN
LT
Darbuotojų LT
84
Darbo skelbimai
2
Įkurta Lietuvoje
2017

Responsibilities:

 

  • Work within a collaborative team structure providing basic support for Windows computer systems and develop support documentation of Hollister’s end user technology
  • Rely on instructions and pre-established guidelines to perform the functions of the job
  • Provide front line technical support for Hollister’s computing environment and interact with other IT groups to support IT services
  • Use an incident management system to track Associate technical requests for diagnostics
  • Responsible for tracking and facilitating customer communication, via phone and email to follow-up on open issues
  • Provide a logical approach to troubleshooting, decision making and work on improving Service Desk processes

 

Requirements:

 

  • 1-3 years of experience in IT support
  • Remove customer service reference Basic troubleshooting skills of IT hardware and software systems e.g. PC/Printers/Mobile Devices
  • Ability to troubleshoot multiple issues at one time Basic understanding of Network Infrastructure e.g. LAN, WAN
  • University or College IT related degree or diploma
  • Able to read and understand technical manuals, procedural documentation.
  • Ability to conduct research into PC issues and products as required.
  • Very good English language skills

 

Company offers:

 

  • Professional development and career opportunities in new established manufacturing facility in Kaunas
  • Opportunity to become a part of a reputable company and join their unique culture
  • Attractive remuneration package

 

 

Please send us your application in English

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