Darbo skelbimas

IT Support Engineer
Pozicija
Specialist
Vieta
Vilnius
Galioja iki
2019-08-04
Išsaugoti Išsaugota
Reikalingos kalbos
EN
LT
Darbuotojų LT
140
Darbo skelbimai
12
Įkurta Lietuvoje
2013

We are:

Wix’s IT Team. We provide technical assistance and support to Wix employees regarding computers, servers, hardware, software and events. We take care of everything from configuration, to control and maintenance, to troubleshooting and monitoring. We’re looking for an enthusiastic IT Support Engineer to join our professional team.

You are:

An IT professional with at least 2+ years’ hands-on experience in IT HelpDesk. You’ve worked in a mixed OS environment (macOS, Windows and Linux) and understand networking concepts such as TCP/IP Stack, OSI Model, DNS, DHCP, HTTP, SSL/TLS, SMTP, IMAP/POP. You also have experience in computer repair, deployment and troubleshooting. You’re an excellent verbal and written communicator who is service-oriented. You’re a team player who is just as comfortable working alone. Bonus points if you have experience leading technical projects and are able to be on call after-hours occasionally.

As an IT Support Engineer, you will: 

  • Provide professional and efficient IT support to Wix employees.
  • Manage all endpoint installations, upgrades and troubleshooting (for Windows, macOS, Linux).
  • Resolve technical problems with LAN, WAN and other systems.
  • Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back office systems.
  • Manage and maintain AV aspects of our office: conference rooms and systems, meetup areas, projectors, speaker system.s
  • Manage inventory and purchasing of technical equipment.
  • Monitor and respond quickly and effectively to requests received through the IT HelpDesk system.
  • Find technical solutions for the specific needs of our employees.

 

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