Darbo skelbimas

Know Your Customer Associate (Portuguese speaking)
Galioja iki
Išsaugoti Išsaugota
Reikalingos kalbos
Darbuotojų LT
Darbo skelbimai
Įkurta Lietuvoje

We’re seeking a Know Your Customer Associate to work in our Vilnius office. In this role, you will operate within the KYC department. Here you will have an opportunity to work in a multicultural team of 50 colleagues who speak over 25 languages. Our main goal is to protect the consumers and the company by making sure the services are not used for unlawful financial activities. 

Sounds interesting? Here are some specifics:

  • Analyzing how customers use Western Union’s money transfer services
  • Conducting investigation and preventing financial crimes by interviewing customers over the phone or email 
  • Deciding if the customers can continue using Western Union services

What you will need to succeed:

  • Fluency in English and Portuguese, including verbal, written and listening skills
  • Attention to detail and ability to take independent decisions
  • Proficiency in Microsoft Office
  • Ability to multitask and navigate through multiple systems
  • Willingness to learn continuously and showing initiative to improve our processes and services
  • Flexibility to work in different shifts, according to business needs

What will make you stand out:

  • Bachelors’ degree or its equivalent 
  • Experience in customer service 
  • Speaking additional foreign languages

What’s in it for you?

  • Full training and ongoing learning 
  • An attractive base salary, depending on skills and experience, along with a comprehensive benefits package
  • Unique experience being part of one of the most advanced compliance teams in the world
  • Opportunities to build valuable skills and grow your career
  • Diverse, global team, opportunity to work with colleagues and customers located all over the world 

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