Darbo skelbimas

Senior Systems Operations Analyst
Pozicija
Junior specialist
Vieta
Vilnius
Galioja iki
2019-05-12
Išsaugoti Išsaugota
Reikalingos kalbos
EN
Darbuotojų LT
350
Darbo skelbimai
14
Įkurta Lietuvoje
2014

As a Senior Systems Operations Analyst in Technical Operations team you will be responsible for surveillance, including incidents, detection and management as per documented procedure for all NASDAQ provided services on business days at 19:00 – 07:00 (static shift). This includes Technical Operations application, infrastructure, hardware, OS and webpage monitoring, managing Incidents for both internal and external customers, maintaining operational documentation and procedures.

Responsibilities:

  • Perform real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and escalate to 2nd/3rd line support teams
  • Monitor and detect market data connectivity incidents with clients, exchanges, market centers, and network providers
  • Detect, solve and escalate Incidents to appropriate support teams around the globe
  • Execute the Incident Management process and fulfill associated obligations of the Incident Management Assistant which is a part of Major Incident Management process
  • Perform real-time monitoring of batch processes, end of day jobs, automated system startup & shutdown of systems
  • Assure proactive alerting of monitored systems and maintain appropriate volume of alarms by initiating monitoring improvements and fine-tuning
  • Establish and update associated documentation and procedures according to existing process

Requirements:

  • Degree qualified in Computer Science, Information Systems or another related discipline
  • Fluent English
  • Excellent communication skills are required, inclusive of strong verbal and writing capabilities
  • Experience Required: At least 2 years
  • Prior experience in Network Operations Center or Command Center would be seen as great advantage
  • Basic Linux/UNIX skills
  • Open and collaborative, team player
  • ITIL knowledge
  • Calm and professional under pressure

We are looking to get in touch with motivated, energetic, detail-oriented, organized, articulated candidates who are able to act accurately and promptly, who are comfortable talking with and responding to the concerns and questions regarding each of the areas within the sphere of responsibility.

This is a permanent full time position located in Vilnius, working hours: business days at 19:00 – 07:00 (static shift). Desired start date is as soon as possible. As the selection and interview process is ongoing, please submit your application in English as soon as possible.

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

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