Darbo skelbimas

Support Operations Analyst
Pozicija
Specialist
Vieta
Vilnius
Galioja iki
2019-12-31
Atlyginimas
from 800 Eur
Išsaugoti Išsaugota
Reikalingos kalbos
EN
Darbuotojų LT
6
Darbo skelbimai
8
Įkurta Lietuvoje
2018

Hireview is working with Odsschecker the UK’s #1 Odds Comparison site which is currently searching for Support operations analyst to join their team. 

Job description

Support Operations Analyst is a crucial role in ensuring prices appear accurately on site. You will also be responsible for dealing with technical and customer issues.

We need someone who can:

  • Provide world-class customer service to customers;
  • Maintain high-quality data across desktop and mobile products, including odds grids and site menus;
  • Work with internal teams and bookmaker partners to quickly identify and remedy any technical issues on site.

Requirements

  • Degree educated;
  • Have good written and spoken English ;
  • Computer Science background (or similar) with one modern programming language;
  • Know bash (mid-level) – Ideally exposure to a cloud environment;
  • XML and XSLT experience is a must;
  • Know basic commands of SQL;
  • Hard-working and committed to delivering a first-class customer experience;
  • Strong communication skills, with the ability to multi-task and prioritize;
  • Fast learner – quick to adapt to unfamiliar processes;
  • A proactive approach to problem-solving;
  • Great organizational and planning skills;
  • The ability to work under pressure and to meet deadlines;
  • Superb attention to detail and accuracy.

We offer:

An exciting opportunity to be part of a dynamic global organization and work with experienced professionals. You will discover a high performing, driven and supportive working culture and outstanding developmental possibilities to increase your potential.

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