Darbo skelbimas

Systems Administration Specialist
Pozicija
Specialist
Vieta
Vilnius
Galioja iki
2019-05-12
Išsaugoti Išsaugota
Reikalingos kalbos
EN
Darbuotojų LT
350
Darbo skelbimai
14
Įkurta Lietuvoje
2014

A fantastic opportunity has arisen for an experienced Level 2 Senior Desktop Support Analyst to come on- board with one of the most established names in the Financial Services Industry.

Primarily dealing with infrastructure support for recently acquired software house you work within a small support team to ensure all clients are supported with a range of issues on a proactive basis.

This client facing role that will see you working autonomously, reporting to a local team lead with a pre-established support network of a 24 / 7 Service Desk.

Role and Responsibilities: 

  • Accountable for desktop infrastructure support within global based team you will work closely with your manager / team to develop and deliver pro-active solutions to Windows / Linux / Apple based infrastructure issues
  • You to be a local point of escalation for all end user queries and issues ensuring effective documentation and knowledge sharing of all applicable fix’s
  • Working within a small team to maintain high levels of support in order to maximize system availability
  • Develop and maintain SLA’s, and compliance within corporate financial environment
  • Develop and maintain Windows systems and deployment process, ensuring that all issues are documented and all clients are supported in majority of broke / fix issues

Essential Technical Skills Required: 

  • Minimum 3+ years in a Support based role with focus on face-to-face communication you will need to be confident in multi-client support and have a range of skills including workload prioritization and the ability to multi-task
  • Proven knowledge of Microsoft infrastructure and products including Win7, Win 8.1, Win 10 and Office application suite is a must
  • Troubleshooting and support of mail clients Outlook 2007 – 2013 (Understanding of Exchange 2003 – 2013 infrastructure / administration desirable)
  • Experience with Active Directory is a must. (Domain admin level desirable)
  • Proven experience in documenting / transferring of knowledge and pro-active improvement plans is also required
  • Proven experience of effectively dealing with client requirements and expectations
  • Practical understanding of networking LAN/WAN and TCP/IP, VPN is required
  • Practical understanding of UNIX / Linux with basic Bash command skills is highly desirable
  • Practical understanding of PXE imaging service with a focus on multiple of operating systems (Windows, Apple, Linux)
  • Experience of Blackberry BES required. Apple, Android, Windows phones and Mobile Iron
  • Experience with Desktop virtualization (Citrix)
  • MAC OS-X desktop environment understanding / Troubleshooting is highly desirable

Ideal Qualities 

  • ITIL foundation certified
  • MCDE or MCSE Certified

This is a full time position located in Vilnius. Desired start date is as soon as possible. As the process is ongoing, please submit your application in English as soon as possible.

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

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